“This one is a BIG keeper. He has a calming voice and is very good at explaining what and why whatever it is that you are calling about came about and then fixing it. Quick and very knowledgeable. Always good results when he answers the phone. Thank you.”

Marilyn N. – Law Firm

“It was a complicated issue to solve and The engineer had to try several different things. He stuck with it and made himself available to help when I could work on it too and did a fantastic job. I really appreciate his hard work and perseverance to get things resolved for me.”

Michelle K. – Healthcare Services

“Excellent service as always…thank you!”

Phillip W. – Healthcare Services

“As always you guys are the greatest!!!!”

Scott L. – Place of Worship

“Fantastic service! Thank you!”

Nancy O. – Healthcare Services

“Just the best!”

Christine M. – Healthcare Services

“[Engineer] was very helpful and patient. I have always had superb quality assistance with your staff.”

Lorraine G. – Healthcare Services

Virtual IT prides itself on great customer service. With over 96% customer satisfaction rating, we are leading the industry in fast and reliable customer support. Below are just a few of our Customer Service Survey results.

Ingrid A.

He did an excellent job, once again, to resolve my printer error message….thank you!

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Hugo V.

Great interaction, very knowledgeable and prompt!!

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Nancy T.

Technician was excellent and stayed with the call to ensure I was connected.

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Melissa M.

LOVE HAVING VIRTUAL IT…Nothing greater than knowing you will help me with my IT needs! 🙂 Thank you

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Susan H.

I can’t say enough about the technician. He put his all, into getting to the bottom of our network issues. He cares!

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Byran O.

Superb job as always.

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Marcine C.

Joe is great to work with and resolves our issues.

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Layne Y.

The technician was friendly and “on top of the game.” A pleasure to work with him!

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Scott L.

As always you guys are the greatest.

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Leslie B.

He was very helpful in showing me how to resolve the problem on my own if needed.

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Marcia F.

The technician took care of the problem right away. Thanks!

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Donna S.

He was great ~ resolved the issue ASAP!  Thank you!

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Kyle D.

The specialist was very professional and helpful as always.

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Melany O.

Thank you!  Great service.

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Joyce A.

This file was extremely important.  I had to leave the office for a short time, and when I returned it was ready and waiting for me.  Absolutely made my day.  Great job!

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Allison H.

The gentleman that helped me was a HUGE help!  He worked around my complicated schedule and stayed focused on resolving the issue.  I really appreciate him going above and beyond!

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Lynda M.

Nothing.  My call was answered right away, he was professional and courteous, and my request was completed as quickly as possible.

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