We combine end-to-end Managed IT Infrastructure Support Services, with technical expertise to deliver ease of management and reliability.
Moving some or all of your IT services saves you the cost of buying in-house servers, utility costs, upgrade (licensing costs) cost, staffing costs and more!
We provide a fully redundant platform with robust connectivity to ensure your system is “always on”, all hosted in a secure data center.
SERVICE LEVEL OBJECTIVES
OVER 96% LIVE ANSWER
OVER 98% FIRST CALL RESOLUTION
LESS THAN 10 MIN MEAN TIME TO RESOLUTION
UNDER 2 HR INITIAL EMAIL RESPONSE
WHAT OUR CUSTOMERS ARE SAYING
“This one is a BIG keeper. He has a calming voice and is very good at explaining “what and why” whatever it is that you are calling about came about and then fixing it. Quick and very knowledgeable. Always good results when he answers the phone. Thank you.Marilyn N.
“As always you guys are the greatest!!!!”Scott L.
“Excellent service as always…thank you!”Phillip W.